All REALTORS® adhere to a strict Code of Ethics, which is based on professionalism and protection of the public.
The Code of Ethics is a promise to the public that when dealing with a real estate agent who is a REALTOR®, they can expect honest and ethical treatment in all transaction-related matters. All REALTORS® are required to take a minimum of two and a half hours orientation on the Code of Ethics.
Existing members must take a refresher course every four years, known as the Quadrennial Ethics Training.
Only REALTORS® pledge to abide by the Code of Ethics, and only REALTORS® are held accountable for their ethical behavior.
Some of the basic principles of the Code of Ethics include:
- Protect and promote your client's interest, and be honest with all parties.
- REALTORS® shall be careful at all times to present a true picture in their advertising and representations to the public.
- Assure, whenever possible, that transactional details are in writing.
Check out more Code of Ethics and Professional Standards resources from the National Association of REALTORS®.
Originally developed by the Professional Conduct Work Group in 1998, the "Pathways to Professionalism" was updated and approved by the NAR Board of Directors at the 2004 Annual Conference and Expo.
While the Code of Ethics and Standards of Practice of the National Association establishes objective, enforceable ethical standards governing the professional conduct of REALTORS, it does not address issues of courtesy or etiquette. Based on input from many sources, the Professional Conduct Working Group of the Professional Standards Committee developed the following list of professional courtesies for use by REALTORS on a voluntary basis. This list is not all-inclusive, and may be supplemented by local custom and practice.
Abiding by the Code is what sets REALTORS® apart from other real estate agents.
If you believe you have grounds to file an ethics complaint, please follow these three steps.
If you have a complaint concerning a real estate licensee, the first thing that must be determined is whether the real estate licensee involved is a REALTOR®. Not all real estate licensees are REALTORS®. Because REALTORS® are obligated to abide by the Code of Ethics, you can file a complaint of unethical behavior with the Greater Baton Rouge Association of REALTORS® (GBRAR). To determine if a licensee is a REALTOR® and a member of GBRAR, you may search for them online, email our Ethics Department or call 225-761-2000.