If you believe you have grounds to file an ethics complaint, please follow these three steps.
If you have a complaint concerning a real estate licensee, the first thing that must be determined is whether the real estate licensee involved is a REALTOR®. Not all real estate licensees are REALTORS®. Because REALTORS® are obligated to abide by the Code of Ethics, you can file a complaint of unethical behavior with the Greater Baton Rouge Association of REALTORS® (GBRAR). To determine if a licensee is a REALTOR® and a member of GBRAR, you may search for them online, email our Ethics Department or call 225-761-2000.
Is your complaint an Ethics or Mediation matter? An ethics complaint charges that a REALTOR® has violated an Article(s) of the Code of Ethics. If you are involved in a monetary dispute, this is most likely a matter for Arbritration/Mediation.
If you have determined that the real estate agent is a REALTOR® and a member of GBRAR, and that you are indeed considering an Ethics complaint, Ethics Complaint Form. In the complaint form you MUST list the Article(s) of the Code of Ethics that you think the REALTOR® has violated. You can get a copy of the current Code of Ethics from the NAR website. Attach an explanation of the situation surrounding the complaint. Be as specific as possible. State what, when, where, why and how you think each Article was violated. Attach copies of any and all pertinent documents, such as listing contract, real estate sale agreement, addendums, etc. If you have notarized statements from witnesses, include those also.
Send the entire package, keeping a copy for yourself, to:
Attn: Saiward Hromadka
14101 Perkins Road
Baton Rouge, LA 70810