Introducing Supra Single Access!

eKey holders can grant a single access key to individuals who require limited one-off or occasional entry to properties such as inspectors, photographers, or contractors. Authorization is granted by the listing agent via the eKEY® app for one-time lockbox access during a designated time window.

Steps to grant Single Access

  1. Open the eKey
  2. Select My Keyboxes
  3. Select the keybox for the property to which you wish to grant access
  4. Select Grant Managed Access
  5. Type in the cell number of the person to whom you wish to grant access (or choose from your contacts). Select access day and time.
  6. Add any pertinent notes regarding the property and then press Send

To Receive Single Access

  1. Click the link in the SMS text invitation to download and set up your eKEY.
  2. This will take you directly to the Supra eKEY app on your phone’s app store. Click to download and install.
  3. Once the app is downloaded, return to your texts; click on the same link to register with eKEY.
  4. Once you register, you’ll receive a text with a link to an authorization code. Tap on the link and you’ll be taken directly to a pre-populated authorization page for the eKEY.
  5. Read and agree to the EULA (End User License Agreement) and Privacy notices.
  6. To open the lockbox, select Obtain Key Enter the 4-digit PIN you selected during registration and push up on the bottom of the lockbox to turn it on.
  7. You will then get a “Success!” message. Once you see that, push up again on the bottom of the lockbox to access the key(s) inside.

Download the Single Access Agent Instructions

Download the Single Access User Instructions

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